Terms of service

GENERAL SCOPE
Welcome to realstore.click. This Terms and Conditions (“Agreement” or “Terms”) constitutes a contract between you and realstore.click (collectively, “Glean Real Estate LLC,” “we,” “us,” or “our”) governing your use of our website at realstore.click (the “Site”), any mobile applications (“Apps”) linking to this Agreement, or any other websites, pages, features, or content owned and operated by us that link to this Agreement (collectively, including the Site and Apps, the “Services”).

By accessing or using the Services in any manner, including, but not limited to, visiting or browsing the Site, downloading mobile applications, registering an account, or contributing content or other materials to the Site or through the Apps, you expressly understand, acknowledge, and agree to be bound by these Terms. You are authorized to use the Services only if you agree to abide by all applicable laws and these Terms.

You may review our Privacy Policy at any time for more information about how Glean Real Estate LLC collects, stores, and safeguards your information when using the Services. Our Privacy Policy is hereby incorporated by reference into these Terms and Conditions.

1.Updates to the Terms. We reserve the right to modify the Terms of Use, including the Privacy Policy, at any time at our discretion. Should we amend material terms of this Agreement, such modification will be effective following our notification to you of the amended agreement. The notification format will be at our discretion, potentially including email, posted notices on the Site or Apps, or other means.

Failure to cease usage of the Services following notification of modifications will constitute acceptance of the updated terms.

Acceptance of Terms. To engage in shopping with us, you must be at least 16 years of age. Any accessing, browsing, or usage of the Services indicates your agreement to all terms and conditions outlined in this Agreement. If you disagree with any part of the Terms, you should immediately discontinue accessing or using the Services. Please read this Agreement carefully before proceeding.

For inquiries concerning these Terms and Conditions or our Privacy Policy, you may email us anytime at shop@realstore.click.

USE OF OUR SERVICES
When you utilize our Services, you consent to the processing of your information and details, confirming that all information provided is accurate and truthful. You represent and warrant that you are at least 16 years old or are using the Services under the supervision of a parent or guardian. Subject to the terms and conditions outlined in this Agreement, Glean Real Estate LLC grants you a limited, revocable, non-transferable, and non-exclusive license to access and use the Services by displaying them on your internet browser for our Site or on mobile devices for our Apps, solely for the purpose of shopping for personal items sold on the Site or Apps, and not for any commercial use or on behalf of any third party, except as expressly permitted by Glean Real Estate LLC in advance. Any breach of this Agreement will result in the immediate revocation of the license granted hereunder without notice.

Except as permitted above, you must not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit the Services or any portion thereof unless expressly permitted by Glean Real Estate LLC in writing. You must not make any commercial use of any information provided on the Services or use the Services for the benefit of another business unless explicitly permitted by Glean Real Estate LLC in advance. Glean Real Estate LLC reserves the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including, without limitation, if we believe that customer conduct violates applicable law or harms our interests.

You must not upload, distribute, or otherwise publish any content, information, or other material through the Services that: (a) violates or infringes upon copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or which may give rise to any civil or criminal liability under local or international law; or (c) contains bugs, logic bombs, viruses, worms, trap doors, Trojan horses, or other code, material, or properties that are malicious or technologically harmful. Glean Real Estate LLC may assign you a password and account identification to enable access to and use of specific portions of the Services.

Additionally, you agree not to:

Use the Services for any unlawful purposes, or in violation of any applicable federal, state, local, or international law or regulation;
Engage in conduct that restricts or inhibits any person’s use or enjoyment of the Services, or which may harm us or other users of the Services or expose them to liability;
Use the Services in any manner that may disable, overburden, damage, or impair the Site, Apps, or any other party’s use of the Services;
Employ any robot, spider, or other automated device, process, or means to access the Services for any purpose;
Use the Services to distribute unsolicited promotional or commercial content, or solicit other users of the Services for commercial purposes;
Otherwise attempt to interfere with the proper functioning of the Services.
We may terminate your access to the Services at any time at our sole discretion, without cause or notice, or if we suspect that you have breached these Terms. You may terminate your account at any time for any reason by following the appropriate instructions within the Site or Apps, or by contacting us as described in the “Contact Us” section below.

PRIVACY POLICY
When you utilize our Services and place orders through them, you agree to provide us with your email address, postal address, and/or other contact details truthfully and accurately. You acknowledge that we may use this information to contact you regarding your order, if necessary.
We respect your right to privacy. To understand how we collect and use your personal information, including how to unsubscribe from non-transactional communications from us, please see our Privacy Policy.

ERRORS
In the event you identify an error when entering personal data during registration as a user of our Services, you may reach out to us for modifications within the “My Account” section. You may also correct errors related to personal data provided during the purchasing process by contacting us or exercising the right of rectification as outlined in our Privacy Policy through our Site and Apps. The Services present confirmation boxes in various sections of the purchasing process, preventing orders from continuing if the information is incorrectly provided. Additionally, the Services provide details of all items added to your shopping cart during the purchasing process, enabling you to modify your order details before payment.

If you detect an error in your order after the payment process is completed, you should promptly contact our customer service or the above email address to resolve the matter.

While Glean Real Estate LLC strives to present accurate product and pricing information, pricing or typographical errors may arise. Glean Real Estate LLC cannot confirm the price of an item until after you place your order. If an item is listed at an incorrect price or with erroneous information due to pricing or product information errors, Glean Real Estate LLC retains the right to refuse or cancel any orders placed for that item at our discretion. In the event of a mis-priced item, we may either contact you for instructions or cancel your order and notify you of such cancellation.

TRADE RULES
Price and Payment. All prices exclude Sales & Use Tax and other applicable taxes, which will be charged separately at the corresponding rate. All prices are accurate at the time of entering information into the system. If we are unable to ship your goods for any reason, the value of unshipped items will be refunded to you or to the original payment method.

All prices exclude delivery charges. The total cost of the order is comprised of the price of ordered products plus the delivery charge, Sales & Use Tax, and other applicable taxes.

Prices are subject to change at any time; however, changes will not affect orders for which we have sent an Order Confirmation, except as outlined above.

Once you have selected all items you wish to purchase, they will be added to your basket. The next step will involve processing the order and completing the payment. To that end, you must follow the purchase process steps, indicating or verifying the information requested. Throughout the purchase process, before making payment, you can modify your order details.

When you click “Pay now,” you are confirming that the credit card belongs to you. Credit cards are subject to verification and authorization by the issuing entity. If the entity does not authorize the payment, we will not be liable for any delay or failure to deliver, nor will we be able to conclude any contract with you.

Colors. We have made every effort to accurately display the colors of our products as they appear on the Services. However, as actual colors depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.

Packing. Unless otherwise stipulated, we will adhere only to its minimum packing standards for the selected transportation method. You will bear the costs for all special packing, loading, or bracing that you request.

Shipping & Delivery. For orders comprising multiple items, we may split your order into several packages based on stock levels at our discretion. We aim to deliver orders expediently. However, during busy sale periods, deliveries may take longer. If you have not received your delivery within 180 business days, please contact us via email at shop@realstore.click.

Product Returns. Goods can be returned within a designated period. The specific return period and return policies vary by country. Please contact customer service for detailed information. Customers returning goods will be responsible for freight charges.

For defective products, once a defect or damage is confirmed upon return, we will provide a full refund, including delivery and return charges incurred. The refund will be credited to the original payment method.

Certain items and complimentary gifts may not be returned. For detailed information, please contact our customer service for final confirmation.

INTELLECTUAL PROPERTY AND OWNERSHIP

Content. The Site and Apps, including all information and content such as text, software, scripts, graphics, photos, sounds, music, videos, and interactive features (collectively, “Content”) provided as part of the Services, are the property of Glean Real Estate LLC or licensed to us. You may use the Content only to the extent that we or the respective licensors expressly authorize.

Rights Reserved. The Content on the Services is provided “as is” for informational purposes and may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes without prior written consent from Glean Real Estate LLC or the respective owners. All rights not expressly granted regarding the Content are reserved. You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information about the Services provided by you are non-confidential and shall be the sole property of Glean Real Estate LLC.

You agree not to engage in the use, copying, or distribution of any of the Content other than as expressly permitted herein. You must not circumvent, disable, or interfere with security-related features of the website or features that prevent or restrict use or copying of any Content, or that enforce limitations on use of the website or the Content therein.

LIMITATION OF LIABILITY
Please read this section carefully, as it limits Glean Real Estate LLC’s liability to you.

(1) By using the services provided by Glean Real Estate LLC, you acknowledge that we provide the services, including the Site and mobile apps, on an “as is” and “as available” basis, without any warranty of any kind, express or implied. Without limiting the foregoing, Glean Real Estate LLC expressly disclaims any and all warranties and conditions of merchantability, title, accuracy, completeness, uninterrupted or error-free service, fitness for a particular purpose, quiet enjoyment, non-infringement, and any warranties arising out of the course of dealing or trade usage.
(2) We make no promises with respect to, and expressly disclaim all liability for: (1) products, services, information, programming, and/or anything else provided by a third party that is accessible to you through the services; or (2) the quality or conduct of any third party you encounter in connection with your use of the services.
(3) You agree that to the maximum extent permitted by law, Glean Real Estate LLC will not be liable to you under any theory of liability. Without limiting the foregoing, you agree that, to the maximum extent permitted by law, Glean Real Estate LLC entities will not be liable for any indirect, incidental, consequential, special, or exemplary damages, loss of profits, business interruption, reputational harm, or loss of data (even if foreseeable) arising out of or in any way connected with your use of, or inability to use, the services.
(4) Your sole remedy for dissatisfaction with the services is to cease using the services.
Some jurisdictions do not allow limitations on implied warranties or exclusions of liability for certain types of damages. Thus, the above limitations and exclusions may not fully apply to you.

LEGAL DISPUTES AND ARBITRATION
Please read the following clauses carefully, as they may significantly affect your legal rights, including your right to file a lawsuit.

Initial Dispute Resolution. We are available via email at shop@realstore.click to address any concerns you have regarding your use of the Services. Most concerns may be rapidly addressed in this manner. We both agree to exert our best efforts to resolve any dispute, claim, question, or disagreement directly through consultation and good faith negotiations, which shall be a prerequisite for either party to initiate a lawsuit or arbitration.

Class Action and Class Arbitration Waiver. You and we agree that any arbitration shall be conducted solely in our respective individual capacities and not as a class action, and you and we explicitly waive our respective rights to file a class action or seek relief on a class basis. If any court or arbitrator determines that the class action waiver set forth herein is void or unenforceable for any reason, or that arbitration can proceed on a class basis, the arbitration provision shall be deemed null and void in its entirety, and you and we shall be deemed not to have agreed to arbitrate disputes.

Exception – Small Claims Court Claims. Notwithstanding our agreement to resolve all disputes through arbitration, either you or we may seek relief in a small claims court for disputes or claims within that court’s jurisdiction.

LEGAL TERMS

Assignment. You may not assign or transfer this Agreement (or any rights or obligations under this Agreement) without prior written consent. Any attempted assignment or transfer without compliance will be void. We may freely assign or transfer this Agreement. This Agreement accrues to the benefit of and is binding upon the parties and their respective legal representatives, successors, and assigns.

Entire Agreement; No Waiver. These Terms, along with our Privacy Policy and any other legal notices published on the Site or Apps, constitute the entire agreement between you and us concerning the Services and supersede all prior terms, agreements, discussions, and writings related to the Services. If any provision of the Terms is found to be unenforceable, that provision will not affect the validity of the remaining provisions, which shall remain in full force and effect.

No waiver of any term of the Terms and Conditions shall be deemed a further or continuing waiver of the same or any other term. Our failure to assert any right or provision under the Terms shall not constitute a waiver of such right or provision.

Indemnification. You agree to release, indemnify, and defend Glean Real Estate LLC and any subsidiaries, affiliates, related companies, suppliers, licensors, and partners, as well as the officers, directors, employees, agents, and representatives thereof, from all third-party claims and costs (including reasonable attorneys’ fees) arising out of or related to: (1) your use of the Services; (2) your conduct or interactions with other users of the Services; or (3) your breach of these Terms. We will promptly notify you of any such claim and will provide you (at your expense) with reasonable assistance in defending the claim. You will allow us to participate in the defense and will not settle any such claim without our prior written consent. We reserve the right, at our own expense, to assume exclusive defense of any matter otherwise subject to your indemnification. In that event, you will have no further obligation to defend us in that matter.
Interpretation. In construing or interpreting the Terms and Conditions, headings are for convenience only and are not to be considered.

We welcome your questions and comments regarding our privacy practices or these terms. You may contact us via email at shop@realstore.click.

Governing law
These Sales Terms shall be governed and construed in accordance with laws of the Province of British Columbia, Canada.